#DigitalDisruption: Process Replacement vs. Process Re-engineering
Behold! The first Alphacution video, with our good friend Jim Jockle, Chief Marketing Officer, Numerix. Before you move on to the video, I wanted to add a few comments: In this segment, I emphasize that one of the key challenges faced by large financial organizations - primarily thinking of the largest global banks, since this has been where we have focused much of our analysis and modeling of late - is process refinement or process re-engineering; that the innovation that these banks are most challenged with is more process oriented. The point here is in response to the first question of the following video: Digital Transformation needs to be clearly distinguished from typical, run-of-the-mill change management. Digital transformation involves radical change. Digital transformation is NOT about process refinement, process re-engineering, or a common change management exercise. Digital transformation involves process replacement.